Our goal is to help you find good hotels and the lowest rates quickly. We appreciate your business, and we welcome your questions, comments, and suggestions. Wherever you live, we promise that you will receive fast, genuinely helpful customer service by writing email to us.
Save Time – Identify your enquiry and Contact us by the following Email
Please use this e-mail address when you are having difficulty booking online, requesting a call-back or making a manual reservation. Our reservation agents CANNOT provide any additional information to you that is not already available online through our website (i.e. room descriptions, hotel amenities, hotel contact info, etc.).
Please use this e-mail address if you need to cancel or modify a reservation, request a refund, need re-accommodating or wish to log a complaint. As with the reservations department, Customer Service Agents DO NOT has any additional information that is not already available online through our website.
If you feel that certain Save Rate Hotels have uncompetitive rates, please forward us the information so that we can renegotiate the rates with the hotel in question.
Please use this e-mail address for any group requests that you receive
Our Service Telephone Number002-0800-359-2522(need to be confirmed)
(Need to be confirmed too) Our international toll-free number works here in Taiwan . Kindly suggest our dear customers, making reservations online and asking questions by email will almost always save you time.
We welcome your questions, corrections, and suggestions about how we can improve our website and service.
